At BuddaRus, we are committed to delivering exceptional products and customer service. Your satisfaction is our top priority, and if you are not completely satisfied with your purchase, we are here to make it right.
We proudly offer a 100-Day Make-It-Right Guarantee. If, for any reason, you are dissatisfied with your purchase, you may request a return or refund within 100 days from the date of purchase.
Please note: We do not accept returns or issue refunds for wholesale orders.
To begin the return or refund process, please contact our Customer Support team through one of the following channels:
Email: support@buddarus.com
Live Chat: Click the blue chat icon located in the bottom-right corner of your screen
Our team will guide you through the necessary steps to complete your request efficiently.
Unopened items in their original packaging and condition are eligible for a full refund under our 100-Day Guarantee. To qualify, items must be:
Unused
In the same condition as received
Returned in the original packaging
Certain product categories, particularly perishable goods, are excluded from return eligibility.
If you are unsatisfied with an opened product, we may offer store credit or a replacement item, subject to the condition of the returned product and the nature of your request. These options are available only within the 100-day return window.
Partial refunds may be issued at our discretion in specific circumstances.
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